I installed the latest RPM on a Fedora Core 4 system. OTRS 2.0.3 Apache 2.0.54 PHP 5.0.4 Perl 5.8.6 mysql 4.1.14 After solving all the perl dependensies I was able to make apache start. But now the only thing I have is the dreaded 500 Internal Server Error. Apache will work just fine if I mv /etc/httpd/conf.d/otrs.conf /etc/httpd/conf.d/otrs.bak So I assume its really a OTRS problem. If I check the apache error log theres nothing there but I get this message in the syslogd: OTRS-CheckDB-10[26777]: [Error][Kernel::System::DB::new][Line:168]: Access denied for user 'otrs'@'localhost' (using password: YES) This is when I try to acces http://[server-ip]/otrs/ I know I haven't done the database setup yet. I tried but I cant access the installer.pl I will try to do it manually. Note: there are no message logged to the syslog or the error_log(apache) when I try to access installer.pl Anyone have a comment that could help me get this working? Thanx in advance for any help. Its appreciated. -- =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-= Patrick Ouellet - pouellet@microtecsecurite.com Administrateur des serveurs reseaux Informatique - Poste 130 Microtec Securi-t inc. =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-= _ /o\ // \\ The ASCII Ribbon Campaign \\ // Against HTML eMail and \V/ Microsoft attachment /A\ http://arc.pasp.de/ // \\