i added a new queue with a different email address, and also configured a new postmaster pop3 account for this queue. Incoming email works fine to the queue, as well as customer notifications when composing an answer or changing ticket status, etc....I was wondering if there was a way to change the admin notifications to instead get sent from this new email address instead of what is configured in the system's configured "smtp from", when customers send an email to create a ticket. Customers will not be creating tickets thru the customer web front end...they will only be sending emails to the new email address.