Hi Matas,

I was thinking it was the default behaviour if you selected a Calendar with specified hours on your queue settings ? Did you check on the doc or try this please ?

Best regards,

Laurent Minost

Le vendredi 31 août 2007 à 10:04 +0300, Matas Labasauskas a écrit :

Hello,

by default Ticket Age is increasing from creation moment.
Would by nice to know, is it possible to get Ticket Age increasing only during set (9:00 - 18:00) working hours?

thank you in advance,

--
Matas
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