Hi Charles, Somebody already pointed you to a patched SOAP module, you can install in OTRS. Another solution is to install an older SOAP-module via CPAN. When the fixed version is released sometime, the upgrade is very painless. perl -MCPAN -e shell install MKUTTER/SOAP-Lite-0.710.10.tar.gz And you're done. Lars -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of otrs@catcons.co.uk Sent: Wednesday, April 27, 2011 6:00 AM To: otrs@otrs.org Subject: [otrs] SOAP::Lite version problem with OTRS 3.0.7 (Debian Squeeze) Hello :-) /opt/otrs/bin/otrs.CheckModules.pl reports: SOAP::Lite.....................failed!!! Version 0.712 not supported! This version is broken and not useable! Please use another version. But the CPAN shell command "upgrade SOAP::Lite:" reports: All modules are up to date for SOAP::Lite What to do? Versions: * Debian 6.0 (Squeeze) 64-bit, with aptitude safe-upgrade done today. * OTRS 3.0.7 from http://ftp.otrs.org/pub/otrs/otrs-3.0.7.tar.gz with MD5 sum checked. Best Charles --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs