Hi Jake, I don't think this is a good idea, because notes are part of the history documentation of a case, by giving the user the posibility to edit notes afterwards you give him a tool to fake the history. As notes are for internal use only, where is the problem to add another note with corrected information? kai -----Ursprüngliche Nachricht----- Von: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org]Im Auftrag von Covert, Jake Gesendet: Donnerstag, 15. April 2004 20:37 An: User questions and discussions about OTRS. Betreff: [otrs] Feature Request Can we have the ability to 're-edit' notes? (maybe add to, subtract, etc...) This would be really useful. ********************************* Jake Covert Infrastructure Analyst Electronic Data Systems PSIC Support Group (586) 986-9698 Work (586) 518-3859 Pager http://www.eds.com ---------------- There are 10 types of people in the world - those who understand binary, and those who don't. ---------------- ********************************* _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/