rerun otrs.setpermissions. Can't write means it can't write. Also, in my
opinion, that section needs to be completely removed from OTRS SysConfig.
It only causes confusion when it conflicts with Config.pm
On Fri, Aug 2, 2013 at 6:33 AM, Erik van Ast
Hi all,****
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We have updated our OTRS version a couple of times and now I see that it works good, but I miss a lot of users in the “Customers” area. Customers should automatically be imported and we use an LDAP (Windows 2003 domain) connection for that… Nothing has changed in the config, but if I try to edit the “Frontend::Customer::Auth” and save it, I get the message below. Does it have something to do with it?
We use OTRS version 3.2.9, running on OpenSUSE 11.2…****
*Error Message: Can't write ConfigItem!
Error details: Backend ERROR: OTRS-CGI-50 Perl: 5.10.0 OS: linux Time: Fri Aug 2 12:28:34 2013 Message: Can't write ConfigItem! RemoteAddress: 192.168.1.125 RequestURI: /otrs/index.pl Traceback (27947): Module: Kernel::Modules::AdminSysConfig::Run (OTRS 3.2.9) Line: 201 Module: Kernel::System::Web::InterfaceAgent::Run (OTRS 3.2.9) Line: 863 Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 41 Module: (eval) (v1.99) Line: 204 Module: ModPerl::RegistryCooker::run (v1.99) Line: 204 Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 170 Module: ModPerl::Registry::handler (v1.99) Line: 31
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Met vriendelijke groet / Kind regards / Mit freundlichem Gruß, _______________________________________________________________
Erik van Ast ****
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