1 Mar
2012
1 Mar
'12
2:14 p.m.
Hi, I'd like to have a notification sent to the agent(s) when freetime1 is less than today. I looked at the generic agent, but it doesn't allow rules based on freetext/freetime fields. Is there a workaround I haven't though of? Is it different with dynamic fields in 3.1? Thanks, Ugo