Re: [otrs] Allowing Users to See Requests from Others in TheirOrganization

16 Feb 2004


      On Wednesday, February 11, 2004 5:49 PM
Jason Grigsby  wrote:
...
What we would like is a system where Joe and Sue can see each other's
requests but not any requests from other customer organizations. Is
that possible with OTRS?
This possible in OTRS using Group<->Customer relationships.

hth,

Robert Kehl

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