Hi ! I created a new theme by adding a new theme directory (mkdir ~otrs/Kernel/Output/HTML/NewTheme/), Copying an existing theme into the new directors (cp ~otrs/Kernel/Output/HTML/Standart/*.dtl ~otrs/Kernel/Output/HTML/NewTheme/). and Modifying the dtl files. Then, I inserted the new theme into the table "Theme" and I changed Config.pm ( $Self->{DefaultTheme} = 'NewTheme'; ) In addition, I updated AgentPreferences (Theme = 'NewTheme') (http://xxx.xx.xx.xx/otrs/index.pl?Action=AgentPreferences) Consequently, I have a new theme when I am in the Login page (CustomerLogin.dtl). However, when I am in customer page (CustomerStatusView.dtl), I don't have the new theme, I have the "standard" theme. I don't understand !! Can you help me ? (I'd like to use a new theme for any customer) Tojo Randrianaivojaona 18, rue Fouré c.319 44 000 NANTES Tel: 06 33 56 94 84 ra_tojo@yahoo.fr Tojo.Randrianaivojaona@polytech.univ-nantes.fr ___________________________________________________________________________ Nouveau : téléphonez moins cher avec Yahoo! Messenger ! Découvez les tarifs exceptionnels pour appeler la France et l'international. Téléchargez sur http://fr.messenger.yahoo.com