Its a mysql database and if you grab the DB diagram from otrs or use some
sort of data dictionary generator (phpMyAdmin has a nice one), you should be
able to assemble the reports you need.
The beta version has a much more enhanced reporting engine, reports can be
created Ad-Hoc from within the application! Its really nice!
-Andy
On 8/25/06 2:31 PM, "titanic panic"
Hello,
I'm interested in this application. But does it have a way to create powerful reports for managers to show where resources are being used throughout the organization?
Thanks for any help,
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