Hi Matthias, On Mon, Jun 23, 2003 at 04:46:22PM +0200, Matthias Eichler wrote:
I've some problems with OTRS and Agent LDAP logins. I configured the following lines in $OTRS/Kernel/Config.pm [...] ---cut--- # This is an example configuration for an LDAP auth. backend. # (take care that Net::LDAP is installed!) $Self->{'AuthModule'} = 'Kernel::System::Auth::LDAP'; $Self->{'AuthModule::LDAP::Host'} = 'ldap.ame.loc'; [...] I also tried to change LDAP::Host against the direct IP adress, without any changes.
It seems to me that the Config.pm is somehow "overwritten" by some other Module as some other configurations also have no effects. For example I have configured the system as ASP variant and configured the following, as said in the documentation, but I can still move through the AllQueues etc. ---cut--- $Self->{MoveInToAllQueues} = 0; $Self->{ChangeOwnerToEveryone} = 0; $Self->{ShowCustomerSelection} = 0; $Self->{PhoneViewASP} = 1; ---cut---
Anybody any idea?!?
It sounds like you need to restart your webserver (if you use mod_perl) because the perl modules are loaded on apache startup (improve performance!!). ,-)
Matthias
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Perfection is our goal, excellence will be tolerated. -- J. Yahl