6 May
2008
6 May
'08
2:20 p.m.
I'm having trouble with the statistics module. My supervisor would like a daily report showing each agent and how many tickets he/she has closed. The supervisor would also like to be able to specify longer periods of time for the report, like a month or three months.
Maybe this can help: http://faq.otrs.org/otrs/public.pl?Action=PublicFAQ&CategoryID=25&ItemID=246 Richard