Hi Paolo,<br><br>Have you installed the PERL LDAP module? run <a href="http://checkmodules.pl">checkmodules.pl</a> to ensure that it&#39;s installed.<br><br>Regards,<br><br>David<br><br><br><br><div class="gmail_quote">On Wed, Oct 14, 2009 at 4:49 PM, Paolo Esposito <span dir="ltr">&lt;<a href="mailto:espositop2004@yahoo.it">espositop2004@yahoo.it</a>&gt;</span> wrote:<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;"><div><div style="font-family: times new roman,new york,times,serif; font-size: 12pt;"><div>Hi all,<br>
    my name&#39;s Paolo and i work for a company where i try to configure ldap-authentication for windows server 2003.<br>    I installed on a linux debian OTRS, i followed indication on a OTRS site<br>    but, when i change the Config.pm file, i try to restart apache service<br>
    I received this error message: <br>    [error] Global symbol &quot;$Self&quot; requires explicit package name at /opt/otrs//Kernel/Config.pm line 121.<br>    the 121 line is the following:<br>    $Self-&gt;{&#39;AuthModule&#39;} = &#39;Kernel::System::Auth::LDAP&#39;;<br>
    Error is the same for all lines into the Config.pm file.<br>    Can you help me about a solution of this error, for me is very important because for this error i can&#39;t
 use OTRS.<br>    Thank you in advanced.<br>    Best regards<br>    Paolo</div></div><br>



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