Hi Thank you so much for you help. I will update you if still require any asssitnace. Thank again for your time and support. Nadeem Ahmad Associate Network Administrator Network Operations Centre I2c Incorporated ------------------------------------------------------------ Web site: http://www.i2cinc.com Office-USA: (650) 593 5400 ext 4097 24x7 NOC: (650) 593 5400 Option 3/Option 3 Office-Pakistan: (042) 111.000.911 ext 163/164 Email: anadeem@i2cinc.com Timings: Mon - Fri 0800 PM - 0500 AM PST -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Steven Carr Sent: Wednesday, January 07, 2009 4:44 AM To: User questions and discussions about OTRS. Subject: Re: [otrs] Unable to POP3S email in OTRS 2.3.3 Nadeem Ahmad wrote:
I have installed all require module for Perl and verified.
-bash-3.00# ./otrs.checkModules o CGI............................ok (v3.33) o Date::Pcalc....................ok (v1.2) o Date::Format...................ok (v2.22) o DBI............................ok (v1.607) o DBD::mysql.....................ok (v4.010) o Digest::MD5....................ok (v2.33) o Crypt::PasswdMD5...............ok (v1.3) o LWP::UserAgent.................ok (v5.822) o IO::Scalar.....................ok (v2.110) o IO::Wrap.......................ok (v2.110) o MIME::Base64...................ok (v3.01) o Mail::Internet.................ok (v2.04) o MIME::Tools....................ok (v5.427) o Net::DNS.......................ok (v0.63) o Net::POP3......................ok (v2.24) o Net::POP3::SSLWrapper.......not installed! (not required / for SSL connections) o Net::IMAP::Simple..............ok (v1.17) o Net::IMAP::Simple::SSL......not installed! (not required / for SSL connections) o Net::SMTP......................ok (v2.26) o Authen::SASL................ok (v2.11) o Net::LDAP......................not installed! (not required / for directory authentication) o GD.............................not installed! (not required / for stats) o GD::Text....................not installed! (not required / for stats) o GD::Graph...................not installed! (not required / for stats) o GD::Graph::lines............not installed! (not required / for stats) o GD::Text::Align.............not installed! (not required / for stats) o PDF::API2......................not installed! (not required / for PDF required!) o Compress::Zlib..............ok (v2.015) o XML::Parser....................ok (v2.34) -bash-3.00#
I think I am missing Net::POP3::SSLWrapper that is required for POP3S. Advice on this.
Yep that is what you are missing, check with your Linux distribution, they will have a package to install the Net::POP3::SSLWrapper Perl modules. Failing that install it from CPAN. Steve -- Steven Carr Senior Network Security Engineer - Khipu Networks Ltd. support@khipu-networks.com - www.khipu-networks.com Secure - Compliant - Infrastructure Registered Office: Fairfax House, 15 Fulwood Place, London WC1V 6AY Registered in England. Company Number 5218573