Daniel, We 4 agents using OTRS, and each of them have different Signature. I can assign signature to different queue, but i would like to have signature independent on the queue, but dependent on the agent name. For example agent1 have signature1, agent2 have signature2, etc. Pawel
Can you be more specific? I am using something similar and I was forced to use a new field in order to define what I need specific for every operator.
Daniel
-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Gawliczek Pawel Sent: Wednesday, March 22, 2006 6:49 PM To: otrs@otrs.org Subject: [otrs] Signature to a agent
Hi, in our comapny we have several agents using OTRS system ( it is really great ! ). We have one question: How to assign signature to an agent - not queue ?
Cheers Pawel _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting fr Ihr OTRS System? => http://www.otrs.de/
-- This message was scanned for spam and viruses by BitDefender. For more information please visit http://www.bitdefender.com/