Try this: 

Frontend::Module###AgentTicketPhone; Add, Copy first button, set NavBar to Dashboard

Did the trick for us.

bests
arthur

On Thu, Feb 4, 2010 at 11:48 AM, Lars Jørgensen <itlj@gyldendal.dk> wrote:
Hi Chris,


On 18/11/09 19.17, Chris Kurtz wrote:
When users initially login and see the dashboard, they get the standard
dashboard buttons (logout, dashboard, ticket, preferences etc) but
nothing to the right of the dividing line.

If they hit "ticket" they see the QueueView and four new buttons appear
to the right of the dashboard buttons - "QueueView, Phone-Ticket,
Email-Ticket, Search"

Users really really want to see those ticket shortcuts (Phone-Ticket,
particularly) when they are viewing the dashboard.
 
Did you ever solve this? We have the same issue.


--
Lars

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--
cheers,
arthur