Hi,
I upgraded from OTRS 3.3 to 4.01.02 moving the system from Windows to Linux.
Everything is ok, except that when replying to a ticket the system is not showing salutation, response template and signature TEXT but the following code:

$QData{"Salutation"}
$QData{"StdResponse"}
$QData{"Signature"}

$TimeShort{"$QData{"Created"}"} - $QData{"OrigFromName"} $Text{"wrote"}:
$QData{"Body"}

Any idea about what went wrong and how to fix it?
Thanks
paolo mosconi

---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

-- 
Perl / OTRS development: http://perl-services.de
OTRS AddOn repository: http://opar.perl-services.de