
30 Mar
2004
30 Mar
'04
10:23 a.m.
On Thursday, March 25, 2004 10:31 AM
Yann RICHARD
My question is now, there is a way to force users who have rw right in a queue to have the queue as custom queue ? There is a way to modify the owner selection to select all 'rw' member of the queue even if the agent haven't selected the queue as custom queue ?
Neither this nor that is possible at current, sorry. I've noted the ideas, thanks. Regards, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388