Okay I have ran the test and I'm still getting the same error.
ticket-srv# perl CheckDB.pl
It looks Ok!
ticket-srv# mysql -u admin -p
Enter password:
Welcome to the MySQL monitor. Commands end with ; or \g.
Your MySQL connection id is 68 to server version: 3.23.46
Type 'help;' or '\h' for help. Type '\c' to clear the buffer.
mysql> GRANT ALL PRIVILEGES ON ticket.* TO otrs@localhost IDENTIFIED BY
"megan" WITH GRANT OPTION;
Query OK, 0 rows affected (0.00 sec)
mysql> exit
Bye
ticket-srv# mysqladmin -u admin -p reload
Enter password:
ticket-srv#
and I still get the error -> Error: Access denied for user: 'otrs@localhost'
(Using password: YES)
Comment: Please contact your admin
Bug Report: Click here to report a bug!
Handle:
/usr/local/psa/lib/perl5/site_perl/5.005/i386-freebsd/Apache/Registry.pm
Frontend Subfunction:
Apache::ROOT192_2e168_2e175_2e117::otrs::bin::cgi_2dbin::index_2epl::handler
(v 1.49)
Frontend Line: 123
Backend Subfunction: Kernel::System::DB::new (v 1.22)
Backend Line: 55
Backend BackendMessage: Access denied for user: 'otrs@localhost' (Using
password: YES)
-> Console
Jan 21 14:46:53 ticket-srv OTRS-CGI-10[291]:
[Error][Kernel::System::DB::new][Line:55]: Access denied for user:
'otrs@localhost' (Using password: YES)
Jan 21 14:46:55 ticket-srv OTRS-CGI-10[291]:
[Error][Kernel::System::DB::new][Line:55]: Access denied for user:
'otrs@localhost' (Using password: YES)
Jan 21 14:47:00 ticket-srv OTRS-CGI-10[291]:
[Error][Kernel::System::DB::new][Line:55]: Access denied for user:
'otrs@localhost' (Using password: YES)
Jan 21 14:52:17 ticket-srv OTRS-CGI-10[292]:
[Error][Kernel::System::DB::new][Line:55]: Access denied for user:
'otrs@localhost' (Using password: YES)
Jan 21 14:52:26 ticket-srv OTRS-CGI-10[292]:
[Error][Kernel::System::DB::new][Line:55]: Access denied for user:
'otrs@localhost' (Using password: YES)
----- Original Message -----
From: "Martin Edenhofer"
On Tue, Jan 21, 2003 at 09:31:57PM +0100, Robert Kehl wrote:
Error: Access denied for user: 'otrs@localhost' (Using password: YES)
You may have a peek here:
http://otrs.org/pages/index.pl?Action=Ext&Site=Docu/problems-with-mysql.html
#AEN964
Jepp. And I see you use mod_perl (Frontend Subfunction: Apache::ROOT...).
Remember to restart the webserver if you change the Kernel/Config.pm ( installer.pl is changing Kernel/Config.pm (database user and pw)).
--=> mod_perl loads modules on startup.
Robert
Martin
-- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- nohl: 11:08pm up 90 days, 1:44, 6 users, load average: 0.40, 0.13, 0.09 _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs