[otrs] Re: Re: filter out of office repley

Hi Andy, my solution rewrites the subject and moves the mail into the junk folder. Because I delete all mails witch are in the junk folder every day at 00:00. If you do not want this feature, just implement the following: (/opt/otrs/.procmailrc) :0 fhw * ^Subject:.*Out of Office | $FORMAIL -I "Subject: [ Illegal Ticket Subject ]" HTH Leo "Andy Lubel" wrote in message news:C12B3C5E.21A1%andy.lubel@gtsi.com... Does this solution also NOT move the ticket data to the junk folder? If not, then I will definitely need to switch to procmail! Thanks, Andy On 9/11/06 2:15 AM, "Leo Hasenzagl" wrote:

Thanks for all answers, I've done the following in .procmailrc

[Snip]

:0 fhw * ^Subject:.*Out of Office | $FORMAIL -I "Subject: [ Illegal Ticket Subject ]" | $FORMAIL -I "X-OTRS-Queue: Junk"

[/Snip]