Hello Paul,
thanks a lot! This saved me much time! =)
Lars
-----Original Message-----
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org]On Behalf Of
Paul Rhein
Sent: Wednesday, September 17, 2003 4:21 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] CustomerUser import
Hi Lars,
Try to set the "valid_id" field in customerusers to "1". Via SQL.
kr
Paul
"Lars Monsees" @otrs.org on 17-09-2003 16:02:03
Please respond to "User questions and discussions about OTRS."
Sent by: otrs-bounces@otrs.org
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cc:
Subject: [otrs] CustomerUser import
Hello,
I used MySQL and sql statements to directly import users (originally from
an access databases).
The users are listed in phone view, but when I choose one of them I get the
text "invalid" printed in red next to the textbox.
I have to open the customer in admin view, click on change and save them so
I don´t get the error.
I also filled the table "customerpreferences" with data (password encrypted
of course - copied from a testuser), but it still doesn´t work.
What do I have to change so that otrs thinks the user has been created by
otrs?
btw: An automatic import from e.g. textfiles would be a nice feature.
Lars
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