24 Jan
2011
24 Jan
'11
12:35 p.m.
Hello to all, After upgrade to 3 version of OTRS I faced with strange problem - can not found any ticket by ticket number using standard search feature. All tickets that created in 2nd OTRS version affected. Tickets that has been created in 3rd version are searchable. Does anybody know what is this and how I can solve this problem? Thanks in advance. -- Best regards, Andrey Gazizov RETN