[otrs] Sync bind failed!

i get this error when an agent logs into the system with ldap authentication. [Error][Kernel::System::Auth::LDAP::Auth][Line:257]: Sync bind failed! No password, did you mean noauth or anonymous ? does anyone know what this means? -- Mike Conigliaro ProActive Technologies conigliaro@getproactivenow.com 203.239.0440 ext:317 www.getproactivenow.com