On Thursday, February 26, 2004 4:53 PM
henry@metroweb.co.za
We'd like to -directly- call Kernel::Modules::AgentCompose from our own systems to provide a hook - thereby using otrs to keep track of notices/emails sent from other systems.
Any ideas or tips on how to achieve this would be appreciated. I've
Take these documents as a starting points, they should let you go offshore ;) Developer's Guide http://doc.otrs.org/1.2/en/html/dev.html Developer's Guide - Writing OTRS Moudles http://doc.otrs.org/1.2/en/html/dev-custom-modules.html Agent Auth Modules http://doc.otrs.org/1.2/en/html/dev-custom-modules-aauth.html hth, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388