
13 Apr
2004
13 Apr
'04
3:09 p.m.
On 12-04-2004 at 22:23, Alessandro Ranellucci wrote:
Hi all. I just installed OTRS 1.2.3 on a RedHat 9 box with: - httpd 2.0.49 - perl 5.8.3 - mod_perl 2 (actually 1.99_13) [...]
Okay, OTRS will definitely *not* work with mod_perl 1.99_13. I downgraded to 1.99_12 and everything runs now flawlessly. Developers should fix OTRS since many things changed in mod_perl 1.99_13, including the fact that GATEWAY_INTERFACE now does not contain the "CGI-Perl" string (thus making the startup script fail). This should be pointed out somewhere in the docs and/or the website and/or the FAQs. --Alessandro.