Hi all,

 

I was able to configure notification sending with gmail account but I am still having problems with my company email account.

When i configure mail notification as per :

i get the following problem when i try to reset my password:

 

Error: SMTP authentication failed: 500Command unknown: 'AUTH'! Enable Net::SMTP debug f[..]

Comment: Please contact your admin Bug Report:   Traceback: ERROR: OTRS-CGI-10 Perl: 5.10.1 OS: linux Time: Thu Jun 17 12:57:34 2010 Message: SMTP authentication failed: 500Command unknown: 'AUTH'! Enable Net::SMTP debug for more info! Traceback (2198):     Module: Kernel::System::Email::SMTP::Send (v1.25) Line: 103    Module: Kernel::System::Email::Send (v1.64.2.1) Line: 690    Module: Kernel::System::Web::InterfaceAgent::Run (v1.43.2.1) Line: 483    Module: ModPerl::ROOT::ModPerl::Registry::usr_share_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 48    Module: (eval) (v1.88) Line: 204    Module: ModPerl::RegistryCooker::run (v1.88) Line: 204    Module: ModPerl::RegistryCooker::default_handler (v1.88) Line: 170    Module: ModPerl::Registry::handler (v1.99) Line: 31

 

 Thank you.

 

Best regards,

ec