Re: [otrs] mercury alias-file not being executed

On Friday, May 14, 2004 4:03 PM Daniel Tippmann wrote:

I'm using OTRS 1.2.3 on W2K with the default configuration from the installer.

Now mercury-mail will not forward any incoming mails to otrs, in fact, any alias-file: will not be executed at all.

This is probably not a OTRS but a mercury problem, but maybe anyway someone has some experience with this.

Please provide snips of Mercury's as well as OTRS' and Apache's log files. Regards, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388