Guillaume REHM
Service Informatique

Bibliothèque Nationale et Universitaire de Strasbourg
5 rue du Maréchal Joffre
BP 51029
67070 Strasbourg

tél: 03 88 25 28 43
fax: 03 88 25 28 03
mail: guillaume.rehm@bnu.fr
web: http://www.bnu.fr

Hello,

On Mon, May 29, 2006 at 12:18:20PM +0200, Guillaume Rehm wrote:
  

Is it possible to view in the queue view all open tickets even you are 
not owner of some tickets.
    

Not in the QueueView.

But you can activate the StatusView module via the SysConfig interface. 
After this module has been activated you have a new button in the 
menubar and you can easily
see open or closed tickets even if you are not the owner.

  

Guillaume REHM
    

Regards,
Christian

  

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