Ken Kilgore
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When life hands you lemons just grab the salt and pass the Tequila.
Hi,

 Integration with ldap (or AD) in our site was really simple and easy. Is it worth it? Well, I lost 15 minutes, and have 2000 users on AD. Even if you only have 5 users on AD, it's still worth it, because you can have more than 1 BD per installation.

Just my 1€.

Have a nice weekend,

 Duarte

-----Original Message-----
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of James Marcinek
Sent: sexta-feira, 9 de Setembro de 2005 17:39
To: otrs@otrs.org
Subject: [otrs] Integrating with Active Directory - Is it worth it?

Hello Everyone,

I'm at the experimentation phase of OTRS and would like to know if it is worth
integrating with Active Directory? The majority of the customers will external
so I do not believe the customer integration would be worth while. I would like
to hear from those who have worked with this configuration.

Thanks,

James

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