Hi Guys,

OTRS 3.2.8 is re-installed successfully and works like a charm. A good exercise and nice way to learn OTRS.

Performed a backup of the DB. Uninstalled 3.2.6 and re-installed 3.2.8 . Reinstalled 3.2.6 ITSM Bundle. Restored the Database.

Replaced needed config files (Config.pm/ZZZAuto.pm/GenricAgent.pm/TicketCounter.log and the var/articles) and run LoaderCache.pl -o delete and RebuildConfig.pl afterwards.

Works like a charm!!!

Regards,