RE: [otrs] Multiple attachments?

I wouldn't call it a roadmap as such, but the TODO document shows roughhly what can be expected, located in and accessible in its latest version via cvs: http://cvs.otrs.org/cvsweb.cgi/otrs/TODO

Thats true, but i thought about roadmap more like _when_ to expect the new things to be implemented. TODO file don't have any specific schedule. You sure know how Mozilla's development roadmap looks like (for example: http://www.mozilla.org/roadmap/branching-2003-10-02.png). Best regards, Alex