Re: [otrs] 1.1.0-RC2 Ticket Number Generation

Martin Edenhofer writes:

The auto increment counter file is "var/log/TicketCounter.log".

If your ticket number is now 110001 then it looks like somebody changed the "var/log/TicketCounter.log" manually (maybe if you use the tar)!

That's it. Yes, I installed from the tar file. I've unpacked it again, and var/log/TicketCounter.log is 10000. Jim