Hi, Hm, I would make a direct mysql connection that select new tickets. usaly, there is a flag in the database for this. but I don't know this flag. ;-) Then I can create the HTML printing-page from the otrs source. I would convert it using html2ps and send it to lpr. Running this script in cronjob every minute will be enough for me. Mario Am Mittwoch, 16. Juli 2003 17:48 schrieb Guenther Rasch:
Hi Mario,
TWC|Mario Peschel wrote:
Hi Guenther,
you want to print immediately new tickets? this is only possible when you can print directly on your server (lpr) and know a little about perl programming.
yes, print immediately. lpr works, any hints (perl)?
Regards Guenther
Mario
Am Mittwoch, 16. Juli 2003 08:43 schrieb Guenther Rasch:
Hi
Is there a posibility to print tickets automatically via GenericAgent.pl?
Regards Guenther
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-- Mario Peschel - TWC Computer GmbH 79098 Freiburg im Breisgau, Germany mailto:mario@twc.de - http://www.twc.de --