[otrs] Install Otrs on Archlinux ?

16 Jul 2013

      Hello,

I'm trying to install ptrs 3.2.9 on archlinux (last version) and with nginx and foci perl (yeah, I'm a bit crazy).

Everything is fine but I can't launch the fcgi wraper like it's described here : http://supportex.net/2011/11/migrating-otrs-apache-nginx/

When I launch the fcgi, I got the error :

[root@Arch otrs]# ./fastcgi-wrapper.pl 
Can't locate syscall.ph in @INC (did you run h2ph?) (@INC contains: /usr/lib/perl5/site_perl /usr/share/perl5/site_perl /usr/lib/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib/perl5/core_perl /usr/share/perl5/core_perl .) at ./fastcgi-wrapper.pl line 9.

Here's the checkModule log :

[root@Arch bin]# ./otrs.CheckModules.pl 
  o CGI..............................ok (v3.63)
  o Crypt::PasswdMD5.................ok (v1.3)
  o Crypt::SSLeay....................ok (v0.64)
  o CSS::Minifier....................ok (v0.01)
  o Date::Format.....................ok (v2.24)
  o Date::Pcalc......................ok (v1.2)
  o DBI..............................ok (v1.627)
  o DBD::mysql.......................Not installed! (optional - Required to connect to a MySQL database.)
  o DBD::ODBC........................Not installed! (optional - Required to connect to a MS-SQL database.)
  o DBD::Oracle......................Not installed! (optional - Required to connect to a Oracle database.)
  o DBD::Pg..........................ok (v2.19.3)
  o Digest::MD5......................ok (v2.52)
  o Digest::SHA::PurePerl............ok (v5.81)
  o Digest::SHA......................ok (v5.84)
  o Encode::HanExtra.................Not installed! (optional - Required to handle mails with several Chinese character sets.)
  o Encode::Locale...................ok (v1.03)
  o GD...............................ok (v2.50)
    o GD::Text.......................ok (v0.86)
    o GD::Graph......................ok (v1.47)
  o IO::Scalar.......................ok (v2.110)
  o IO::Wrap.........................ok (v2.110)
  o JavaScript::Minifier.............ok (v1.05)
  o JSON.............................ok (v2.53)
    o JSON::PP.......................ok (v2.27200)
    o JSON::XS.......................ok (v2.34)
  o Locale::Codes....................ok (v3.24)
  o LWP::UserAgent...................ok (v6.04)
  o Mail::Internet...................ok (v2.12)
  o Mail::POP3Client.................ok (v1.2)
    o IO::Socket::SSL................ok (v1.94)
  o Mail::IMAPClient.................Not installed! (optional - Required for IMAP TLS connections.)
    o IO::Socket::SSL................ok (v1.94)
  o MIME::Base64.....................ok (v3.13)
  o MIME::Tools......................ok (v5.503)
  o ModPerl::Util....................Not installed! (optional - Improves Performance on Apache webservers dramatically.)
    o Apache::DBI....................ok (v1.11)
    o Apache2::Reload................FAILED! Not all prerequisites for this module correctly installed. 
  o Net::DNS.........................ok (v0.72)
  o Net::POP3........................ok (v2.29)
  o Net::IMAP::Simple................ok (v1.2034)
    o IO::Socket::SSL................ok (v1.94)
  o Net::SMTP........................ok (v2.31)
    o Authen::SASL...................ok (v2.16)
    o Net::SMTP::SSL.................ok (v1.01)
    o Net::SMTP::TLS::ButMaintained..ok (v0.20)
  o Net::LDAP........................ok (v0.56)
  o Net::SSL.........................ok (v2.85)
  o PDF::API2........................Not installed! (optional - Required for PDF output.)
    o Compress::Zlib.................ok (v2.060)
  o Storable.........................ok (v2.41)
  o SOAP::Lite.......................ok (v0.715)
    o version........................ok (v0.9902)
    o Class::Inspector...............ok (v1.28)
  o Text::CSV........................ok (v1.21)
    o Text::CSV_PP...................ok (v1.29)
    o Text::CSV_XS...................Not installed! (optional - Recommended for faster CSV handling.)
  o Time::HiRes......................ok (v1.9725)
  o XML::Parser......................ok (v2.41)
  o HTTP::Message....................ok (v6.06)
    o HTTP::Headers..................ok (v6.05)
  o URI..............................ok (v1.60)
    o URI::Escape....................ok (v3.31)
  o Scalar::Util.....................ok (v1.27)
  o YAML::XS.........................ok (v0.41)

Anyone has an Idea ?

Thanks,

Olivier.

[otrs] Install Otrs on Archlinux ?

Olivier BATARD