hi,<br><br>i am new to otrs, using otrs 2.3.4 on a CentOS 5.2 machine<br><br>Is there an option somewhere in OTRS that sends out an e-mail <br>(i.e.
from the the notification master) to customer that informs the<br>customer that his/her ticket has
been closed with the note we have wrote when the ticket was closed.<br><br>Thanks!
<br clear="all"><br>-- <br>regards:<br>Amanpreet Singh<br><br>