Hi Martin, Am Dienstag, den 31.08.2004, 06:44 +0200 schrieb Martin Edenhofer:
a) Let OTRS work in UTF-8 charset (then you also need a utf-8 able database, e. g. MySQL 4.1 or higher) b) Convert UTF-8 to e. g. iso-8859-1 which config settings in CustomerUser config object:
Hm...is some special version needed for this translation feature? We've 1.2.2 an I get: Premature end of script headers: /var/otrs/bin/cgi-bin/index.pl Undefined subroutine &Kernel::Config::Defaults::DestCharset called at /var/otrs/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 1453.
Anyway, if you need business support to get fast and phone help, contact ((otrs.de)).
Sure, if there are really tough things to do we will call, but in my eyes this is just a configuration or documentation problem ;-) Thanks, Matthias Eichler