Hello all,
 
I am using OTRS Windows distribution 2.1.7.  When responding to tickets I sometimes get this error;
 
ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: MSWin32 Time: Thu May  3 09:49:32 2007
 
Message: Can't connect to ms1.pivot-point.com: Bad file descriptor!
 
Traceback (2552):
   Module: Kernel::System::Email::SMTP::Send (v1.11) Line: 120
   Module: Kernel::System::Email::Send (v1.20.2.1) Line: 475
   Module: Kernel::System::Ticket::Article::ArticleSend (v1.128.2.4) Line: 1567
   Module: Kernel::Modules::AgentTicketCompose::Run (v1.22.2.3) Line: 353
   Module: Kernel::System::Web::InterfaceAgent::Run (v1.17.2.1) Line: 671
   Module: ModPerl::ROOT::ModPerl::Registry::C_3a_OTRS_otrs_bin_cgi_2dbin_index_2epl::handler (v) Line: 47
   Module: (eval) (v1.81) Line: 203
   Module: ModPerl::RegistryCooker::run (v1.81) Line: 203
   Module: ModPerl::RegistryCooker::default_handler (v1.81) Line: 169
   Module: ModPerl::Registry::handler (v1.99) Line: 30
 
If I restart the services the error goes away.  I am having to restart the services more often.
My mail server is Exchange 2003.
 
Thanks in advance.
 
John Hagemann
Network Systems Manager
Pivot Point International