Hi Wes, On Fri, Jul 11, 2003 at 04:47:41PM -0400, Wes Plate wrote:
I received a new ticket from a customer, the auto-reply from OTRS generated a mail failure. Is this an OTRS problem?
Failed to deliver to 'joe@xxxx.com' SMTP module(domain xxxx.com) reports: message text rejected by mail.xxxx.com: 550 5.7.0 UBE messages (code: feedback) are unacceptable.
It's no OTRS problem. This looks like a spam filter from mail.xxxx.com. The filter is matching 'feedback'. UBE = Unsolicited Bulk Email (also known as spam) More about UBE: http://www.stassen.com/chris/anti-spam/
-- Wes Plate Automatic Duck, Inc. http://www.wesplate.com http://www.automaticduck.com
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "Security is a process, not a product." - Bruce Schneier