Hershel Robinson wrote:
I am attempting to install OTRS on a Linux VPS (virtual private server). I have SSH access to the server.
I downloaded otrs-2.0.4-01.i386.rpm and installed it and it worked. Well, it claimed to have worked. Unfortunately the URL that it provided me to continue the installation failed--it doesn't exist.
A few points to note about this situation: I myself have few Linux skills--nothing more than the Unix basics I used back in college. Furthermore, I know very little about this VPS, as in how precisely it works etc.
The VPS support responded thusly when asked what OS the machine runs:
Linux host.mzshosting.com 2.6.8-022stab078.1-enterprise #1 SMP Thu May 11 13:51:08 MSD 2006 i686 athlon i386 GNU/Linux
That's the answer to what kernel the machine runs, not what OS it is. You might want to cat /etc/*-release. Also, which rpm did you pick? If you don't even know what OS you're running you might have picked the wrong one.
The machine is hosted by powervps.com
I see they host 4 kinds of control panels. Which one do you have?
After the install, the system said to continue here: http://host.mzshosting.com/otrs/installer.pl
but mzshosting.com itself doesn't really go anywhere, let alone that URI.
So, can anyone tell me how to proceed from here?
Use any domain hosted on the server and append /otrs/installer.pl for the location of the installer. Nils Breunese.