Hi,
I would like to use the Customer with multiple IDs (Company tickets) function. I managed to at least a description:
http://doc.otrs.org/2.3/en/html/x1638.html
I put the config.pm into the LDAP section of the ['UserCustomerIDs', 'CustomerIDs', 'second_customer_ids', 1, 0, 'var','', 0], row, already appear in the second_customer_ids in users manu, but they can’t see each other tickets to the company tab.
What else should I set?
Thank You
Krisztian