Hello,

On Mar 24, 2011, at 16:55 , Muhammad El-Sergani wrote:

> Is there a way to attach a picture, such as the company's logo, to a predefined signature?
> I found that it's possible only when replying/creating a ticket.

The best way is (OTRS 2.4 is a must) to edit the source of the signature (HTML must be used in your systme) by clicking on the source button in the editor. Then use an <img src""/> tag.

///shawn
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