Re: [otrs] Which OTRS download?!

On Thu, Feb 18, 2010 at 9:05 AM, Ralf Hildebrandt < Ralf.Hildebrandt@charite.de> wrote:

* Mark Novak :

...

Gentlemen,

For Ubuntu - if you install the latest "unstable" version (Karmic) then with apt-get install otrs2 you get the latest version of OTRS.

Nope. In karmic you're getting 2.3.4-1

The latest version is 2.4.7

...

Obviously running Karmic in Production is a risk as it is "bleeding edge", but it is working fine for me so far...

karmic is not bleeding edge. It's the currect stable release. lucid is "bleeding edge".

lucid does indeed contain 2.4.7-1. Nice!

http://www.otrs.com/en/support/enterprise-subscription/

Ralf, thanks for pointing that out! I am running Koala on normal production servers but am using Lucid for OTRS. The only issue I had with my OTRS installation on Lucid was the change I needed to make in the apache config file for OTRS so that the OTRS package loader would work. Just for additional info, I am running this on the Amazon cloud as well. It is working fine for me but I don't have many users (users < 250) so don't know how well it would work with many more users. By the way, nice to see you over here. Our paths have crossed before over in the Nagios list... Thanks, Mark