Hi Marco,

I think I am getting closer. I have changed the RichTextEditor.dtl file under Kernel\Output\HTML\Company with the one under Kernel\Output\HTML\Standard.

Now, I have the “ABC” icon. The new problem is this à when I click on “ABC”, the spell check window pops up but does NOT detect any incorrect words (spell check pop up window is empty).

Any ideas here?

Thanks!

Jose Luis Spahr

From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Jose Luis Spahr
Sent: Wednesday, January 20, 2010 9:37 AM
To: 'User questions and discussions about OTRS.'
Subject: Re: [otrs] Spell Checker feature

Hi Marco,

Thank you for your help. I just found out that I don’t even have the “ABC” button on my text editor when composing/answering tickets.

Before I make changes to the config.pm, any other ideas?

Thanks!

Jose Luis Spahr

From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Marco Vannini
Sent: Wednesday, January 20, 2010 9:17 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Spell Checker feature

mmmh,

I don't remeber if I inserted it manually... btw, if you put whole the following:

$Self->{PreferencesGroups}->{SpellDict} = {

Module => 'Kernel::Output::HTML::PreferencesGeneric',

Colum => 'Other Options',

Label => 'Spelling Dictionary',

Desc => 'Select your default spelling dictionary.',

Data => {

# installed dict catalog (check your insalled catalogues, e. g. deutsch -=> german!)

# dict => frontend (ispell)

#'english' => 'English',

#'deutsch' => 'Deutsch',

#'italian' => 'Italian',

# dict => frontend (aspell)

'english' => 'English',

'german' => 'Deutsch',

'italian' => 'Italian',

PrefKey => 'UserSpellDict',

Prio => 5000,

Activ => 3,

};

enywhere but before:

# ---------------------------------------------------- #

# #

# End of your own config options!!! #

# #

# ---------------------------------------------------- #

}

On Wed, Jan 20, 2010 at 6:08 PM, Jose Luis Spahr <JoseLuis.Spahr@on24.com> wrote:

Hi Marco,

I don’t see any of the below options (the ones you want me to try uncommenting), in my Config.pm file under \opt\otrs\Kernel

Thanks!

Jose Luis Spahr

From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Marco Vannini
Sent: Wednesday, January 20, 2010 8:46 AM

To: User questions and discussions about OTRS.
Subject: Re: [otrs] Spell Checker feature

So try to uncomment

# installed dict catalog (check your insalled catalogues, e. g. deutsch -=> german!)

# dict => frontend (ispell)

#'english' => 'English',

#'deutsch' => 'Deutsch',

#'italian' => 'Italian',

in Config.pm in $OTRS_HOME/Kernel and restart apache

LMK

On Wed, Jan 20, 2010 at 5:28 PM, Jose Luis Spahr <JoseLuis.Spahr@on24.com> wrote:

Hi Marco,

Yes, I do have ispell installed on my system (Red Hat 5.5 E.) under \usr\bin\ispell

Am I still missing something?

Thanks!

Jose Luis Spahr

From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Marco Vannini
Sent: Tuesday, January 19, 2010 11:42 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Spell Checker feature

Hi,

You should be sure be have ispell or aspell installed on your system (talking about *nix) with the related dictionary if not "en"

On Wed, Jan 20, 2010 at 1:33 AM, Jose Luis Spahr <JoseLuis.Spahr@on24.com> wrote:

Hi List,

Has someone used the SpellCheker feature?

I have the Spell Checker feature enabled but don’t seem to find how to use it, am I missing something here?

Thank you ALL in advance for your help.

Thanks!

Jose Luis Spahr

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