Hi I asked before for an express to do the not = It was like this: ^[^expression] What I want now is the following: A filter that will ignore all internal mails to create new tickets apart when the internal mail is about a ticket So I have in my filter
From wipo.int to identify internal emails To income.accou@wipo.int the destination generic email Subject ????????????? to say not= ticket
I tried lot of things for the ????????????? ^[^Ticket] does not work ^[^T]^[^i]^[^c]^[^k]^[^e]^[^t] I tried to play also to play with the symbols # and : as they are part of the subject in a ticket but I had no success at all Any help really well welcome :) Thanks PS : how do we do the "and" in a expression cause all I tried was giving an "or" Philippe Martignier Communications Division Customer Service Section Email : Philippe.Martignier@wipo.int Phone : 00 41 022 338 72 36 Building : GB II Office : 0,3 World Intellectual Property Organization Disclaimer: This electronic message may contain privileged, confidential and copyright protected information. If you have received this e-mail by mistake, please immediately notify the sender and delete this e-mail and all its attachments. Please ensure all e-mail attachments are scanned for viruses prior to opening or using.