You could use checkboxmate or checkfox, both are firefox add-ons that will make your clicking tasks easier ;)<br><br clear="all">Leonardo Certuche<br>
<br><br><div class="gmail_quote">On Tue, May 19, 2009 at 2:52 AM, Richard Cross <span dir="ltr">&lt;<a href="mailto:richard.cross@rockshore.net">richard.cross@rockshore.net</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">

<div style=""><div>I&#39;m using OTRS 2.3.4 with ITSM 1.2.3, and having difficulty managing our company services against customer users.  I have organised the company services into a logical hierarchy, but we manage a lot of different services and after entering around 25% of our services, I&#39;ve already got about 100 checkboxes that have to be individually selected when I map customer users to the relevant services.  This makes the process tricky and time consuming.</div>

<div><br></div><div>Is there a way I can check the box at a high level so that all of the services underneath are checked?  Perhaps some other way to make this job less painful and prone to error?</div><div><br></div><div>

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<div><span style="font-size: 14px;">Richard Cross</span></div><div><span style="font-size: 14px;">Software Engineer<br>Rockshore Ltd<br><br><span style="font-family: Verdana; font-size: 9px;">Rockshore Ltd (reg no. 04563967) registered in England &amp; Wales with a registered office of 17-21 Wyfold Road, London, SW6 6SE, ENGLAND.</span></span></div>

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