19 Mar
2004
19 Mar
'04
4:22 p.m.
On Friday, March 19, 2004 4:38 PM
Branko Zecevic
I have tried both opening the file from the OTRS dialog and in the file system, and have noted the following: [...]
Sorry for not having recognized you're talking about a 1.1.3 installation. An upgrade to 1.2.2 will certainly solve the error of not being able to open the attachements from within OTRS. Please note, that when using the otrs4win32 installer, you must follow the UPGRADE file thoroughly. Nonetheless you won't and shouldn't be able to open them directly in a file manager. hth, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388