Hi,

I am afraid there is no Exlude-Methode available.
Maybe this could help you: http://blog.otrs.org/2010/09/26/keep-an-eye-on-certain-customers/

On 05.10.2010, at 21:53, Straccialano, Rosanna wrote:

Can somebody please tell me if there is a way to exclude a certain queue from showing in the ‘ALL’ section of the dashboard in ‘new’ and ‘open’.


Cheers

Nils Leideck

— 
Nils Leideck
Senior Consultant

http://webint.cryptonode.de / a Fractal project