Joe, Look here and change the FQDN: OTRS-->otrs-->Kernel file config.pl $Self->{'FQDN'} = 'server1'; Tom French Network Administrator DEI Services Corp. 7213 Sandscove Court Suite One Winter Park, FL 32792 (407) 678-3388 ext. 208 www.deicorp.net https://webmail.internal.deicorp.net/exchweb/bin/redir.asp?URL=http://www.de... ________________________________ From: otrs-bounces@otrs.org on behalf of Joe Fusco Sent: Wed 7/5/2006 1:06 PM To: otrs@otrs.org Subject: [otrs] OTRS killed Apache I'm a relative neophyte with Linux. I installed Fedora Core 5 on a system and was able to get to the Apache test page. I downloaded the RPM for OTRS and ran it. After it installed, I restarted Apache and received the following: Starting httpd: [date & time] [warn] useless use of AllowOverride in line 19 httpd: apr_sockaddr_info_get() failed for static-host httpd: could not reliably determine the server's fully qualified domain name, using 127.0.0.1 for ServerName And the http daemon fails. I can't even figure out where OTRS installed and can't for the life of me remember where the Apache/httpd config files are stored. Can anyone help get me started? Thanks Joe Fusco Network Manager Ocean Dental Corporate Headquarters 206 W. 6th Stillwater, OK 74074 Ph: 405.707.0600 Fax: 405.707.7129 Cell: 405.612.8040 PLEASE NOTE NEW EMAIL ADDRESS Email: joe.fusco@oceandental.net Customer Service: The state of voluntary subjection to a customer, the condition of being bound to service. IMPORTANT - This e-mail message is intended only for the use of the individual or entity to which it is addressed, and may contain information that is privileged, confidential and exempt from disclosure under applicable law. If you are not the intended recipient, you are hereby notified that we do not consent to any reading, dissemination, distribution or copying of this e-mail message. If you have received this communication in error, please notify the sender immediately by return e-mail, delete this e-mail, delete the transmitted information and destroy any copies. Any dissemination or use of this information by a person other than the intended recipient is unauthorized and may be illegal. Violators may be prosecuted. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late, incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission.