I also need the same solution but for me. I am able to create a user when I log in as admin and they can log into the DB and create a user . I followed the configuration from http://trinityhome.org . But I am somehow failing to make the LDAP work. How did you manage and how does it work. I am confused pls help.

Thanks

 

From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of vishal sanghi
Sent: Thursday, January 15, 2009 8:55 AM
To: otrs@otrs.org
Subject: [otrs] Use more than one customer backend with OTRS

 


Hi

Did anyone having the configuration for the more than one customer backend with OTRS. I want to do the configuration for a LDAP and a DB backend of OTRS. I had gone through the configuration manual and configured it but the problem is login(Cusotmer.pl) is working for LDAP authentication but not the OTRS DB backend. I am able to create the user for DB Backend from agent admin login. Any help must be appreciated.

Thanks
Vishal Sanghi



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