Hi All,<br><br>Is it possible to group the Customer. My requirement is to group the customer zone wise so that they can view the ticket of there zone only. in addition of this I want to create one more group for customer HQ  in a way that they can view the tickets from all zone.<br>
<br>I am usgin OTRS 2.4.5<br><br clear="all">Regards,<br>Sourabh Sarwate<br><br><br>